Our Business Goal: Your Service Excellence
We help you digitize your sales and service processes to make them more economical, more transparent, and more customer-friendly. Our market-leading SaaS products, RTS, RMS, and WMS, turn product recalls, repairs, maintenance, and other service cases into smooth, cleanly structured processes. As a certified Salesforce partner, we make the entire Salesforce portfolio usable for you.
More Than 30 Specialists Who Love Service
The goal in everything that we do is perfect service. And that starts with us: We will consult you on equal footing to help you achieve results. You can expect efficient, budget-oriented, sustainable solutions for your sales and service challenges. From consultation, planning, implementation, and integration to training and going live: We ensure that the transformation reliably leads to success for you and your teams. And we make sure that you can use your solution to add value starting on day 1.
Numbers That Count: InfoTip Facts
Our expertise can be quantified:
More Than
25 Years
Successful service digitalization for leading global brands
More Than
30 Employees
Our dedicated team members are the best in their class
More Than
500 Customer Projects
Quality speaks for itself – the demand continuously increases
Team Service Excellence
Our employees shape the future of service digitalization. Our 30-member team works together with you to find solutions that work best for you. Offering flexible project methods and specialized expertise for any challenge, we find an answer to everything you want. From the initial discussion to the successful launch: We are partners that meet you where you are, available for you whenever you need us.
Successful customer projects from SMEs to large corporations
Practical Approach to Solving Problems
Experience
Over the last 25 years, we have become a world market leader in the digitalization of service processes. Our customers range from small and mid‒sized companies to global players, including Bosch, Samsung, and Sony.
Competence
Our RMS (Recall Management System) solution digitizes product recall processes; our RTS (Repair Tracking Service) solution streamlines repair and returns management. Our WMS (Workshop Management System) solution digitizes the
management of product maintenance in workshops. As a certified Salesforce Consulting Parter, we implement Salesforce projects.
Solution Orientation
InfoTip solutions are budget‒friendly, expandable, and scalable. A consultation with us is not a sales pitch. Our aim is to offer you quick, practical, and sustainable solutions that solve your particular challenges and achieve ROI in the short term.
The Story of Our Service Competence: The History of InfoTip
We help you digitalize your sales and service processes – making them more efficient, transparent, and customer friendly.
Services
InfoTip Service
Legal information
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